Conversion-as-a-Service Offerings

Conversion Healthcare offers conversion-as-a-service solutions tailored to meet the goals of your healthcare organization. The proven success of our program is helping attract the best patients, reduce unnecessary utilization, improve patient satisfaction, improve outcomes, and optimize reimbursement.

HCAHPS Scores

Readmissions

Conversion Health extends and supports your care team, reaching your patients beyond the facility walls to improve their experiences and outcomes, strengthen your reputation in the community you serve, and reduce or eliminate your current readmission penalties.

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Patient Acquisition

We offer a complete patient acquisition and retention solution that drives more leads into healthcare organizations, improves the patient care experience, ensures patient loyalty, and significantly grows healthcare organizations.

father and son at a healthcare clinic

Patient Experience

Conversion Healthcare offers a program with proven results in increasing patient satisfaction and helping providers build stronger relationships with patients and their families. We are the key to helping patients better understand care transitions, and our program can be an essential component of your efforts to improve HCAHPS scores.

oncology patient enjoying the outdoors

Bundled Payments

Episode-based payment initiatives such as BPCI Advanced, OCM, and the CJR model represent an exciting opportunity for clinical teams to exercise complete control over patient care. But that control comes with risk. Conversion Healthcare’s solution gives you the leverage you need to improve the patient experience and quality of care while controlling costs and positioning your organization for success under current and future bundles. We deliver through a proven approach that decreases unnecessary utilization and improves participant financial performance.

senior couple biking outdoors

Accountable Care Organizations

The success of an ACO depends on whether it can engage with patients before they have a critical need. Conversion Healthcare is the lever you need to move your organization from a reactive approach to one that is more proactive, efficient, and effective. We can help you target “hidden” rising risk persons/patients who represent significant opportunities to reduce unnecessary utilization. We can interact with your patient base to ensure “stickiness” and loyalty, and we can target avoidable inpatient admissions as well as emergency room visits.

HCAHPS Scores

Action Gap Assessment

The Action Gap Assessment is a readiness assessment designed to evaluate your health system’s preparedness for implementing personalized patient interactions and patient guidance. When we perform an evaluation, we review your organization’s people, processes, and technology against eight domains and 46 standards of readiness. We provide a step-by-step roadmap for your institution and your stakeholders that lays out the journey to the steps and investments that are vital to succeeding under value-based payment models, hybrid and full remote care workflows, and rising consumer expectations.

HCAHPS Scores

COVID-19 Solutions and Services

We offer several tools and care guidance programs designed to manage and monitor COVID-19, including a COVID-19 risk mitigation solution and care guidance services for at-risk patients and those who have tested positive or are under investigation for COVID-19 or who are discharged after an inpatient stay for COVID-19.

HCAHPS Scores

Conditions and Disease States

Conversion Health provides care guidance programs for a variety of conditions and disease states. Built on a framework of proven, disease-specific protocols, our program of non-clinical interventions is tailored to your specific patient population, their conditions, and their unique gaps.

The conditions and disease states include, but are not limited to:
  • Acute myocardial infarction
  • Amputation
  • Atherosclerosis
  • Back and neck (except spinal fusion)
  • Cancer
  • Cardiac arrhythmia
  • Cardiac defibrilator
  • Cellulitis
  • Cervical spinal fusion
  • Combined anterior/posterior spinal fusion
  • Congestive heart failure
  • Chronic obstructive pulmonary disease (COPD), bronchitis, asthma
  • Complex non-cervical spinal fusion
  • Coronary artery bypass graft (CABG)
  • Disorders of the liver excluding malignancy, cirrhosis, alcoholic hepatitis
  • Diabetes
  • Double joint replacement of the lower extremity
  • Elective Hip and Knee
  • Fractures of the femur and hip or pelvis
  • Gastrointestinal hemorrhage
  • Gastrointestinal obstruction
  • Hip and femur procedures (except major joint)
  • Lower extremity/humerus procedure (except major joint)
  • Major bowel procedure
  • Major cardiovascular procedure
  • Major joint replacement of the lower extremity, including total hip arthroplasty (THA) and total knee arthroplasty (TKA)
  • Major joint replacement of the upper extremity
  • Pacemaker
  • Percutaneous coronary intervention (PCI)
  • Pregnancy
  • Revision of the hip or knee
  • Sepsis
  • Simple pneumonia and respiratory infections
  • Spinal fusion (non-cervical)
  • Stroke
  • Urinary tract infection
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