Conversion Healthcare Offerings

Action Gap Assessment

Conversion Healthcare’s Action Gap Assessment is a 2-3 day readiness assessment designed to evaluate your health system’s preparedness for implementing personalized patient guidance.

How Conversion-Ready is Your Organization?

Conversion Healthcare brings a proven approach and insights into what it takes to successfully implement and maintain a results-oriented organization. We understand the key components that are critical across the patient journey: from patient acquisition, to appointment adherence, to care path compliance, and to satisfaction and loyalty.
To bring the same level of success to your organization, Conversion Healthcare subject matter experts will examine your current environment, carefully diagnose any existing barriers or weaknesses, and provide recommendations for necessary workflow changes to achieve success in care guidance.

Critical Success Factors


Our Care Guidance Action Gap Assessment has eight critical success components that will be assessed:
  • Goals and Objectives
  • Enterprise Environment and Technology Readiness
  • Patient/Population Understanding
  • Patient/Population Interaction and Collaboration
  • Patient Compliance and Behavioral Change
  • Communication Coordination
  • Organizational Culture and Readiness
  • Non-Clinical Gaps and Barriers

Report Card


Conversion Healthcare will assess your organization’s readiness through review of client documents, onsite observations, and interviews with physicians, nurses, administrators and other key stakeholders. Our proprietary scoring tool will be used to analyze the data gathered, and ultimately provide your organization with a final report that includes:
  • Executive Summary of Findings
  • Narrative Summary of Findings
  • Detailed Gap Scoring
  • Potential Impact
  • List of Specific Gaps Identified
  • Additional Assessor Observations
  • Next Step Recommendations

Learn More About Care Guidance for Action Gap Assessment

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